Terms of Service
Read the terms and conditions governing your use of our point-of-sale and retail management platform.
Last updated: June 23, 2025
1. Acceptance of Terms
By accessing or using the ShopKeeper platform ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.
2. Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must notify us immediately of any unauthorized use. You must be at least 18 years old to create an account.
3. Subscriptions and Payments
The Service is offered on a subscription basis. Free trial periods may be offered. Paid subscriptions are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law. Prices are in Tanzanian Shillings (TZS) unless otherwise stated.
4. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose
- Attempt to gain unauthorized access to any part of the Service
- Interfere with or disrupt the Service
- Use the Service to transmit malware or spam
- Violate any applicable laws or regulations
5. Intellectual Property
The Service and its original content, features, and functionality are owned by ShopKeeper Ltd and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute any part of the Service without our express written permission.
6. Your Data
You retain ownership of all data you input into the Service. You grant us a limited license to process your data solely for the purpose of providing the Service. We will not use your data for purposes other than providing the Service to you.
7. Limitation of Liability
To the maximum extent permitted by law, ShopKeeper Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.
8. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
9. Termination
We may terminate or suspend your account at any time for conduct that we determine violates these Terms or is harmful to other users, us, or third parties, or for any other reason. Upon termination, your right to use the Service ceases immediately.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Republic of Tanzania. Any disputes shall be resolved through arbitration in Dar es Salaam, Tanzania.
11. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page. Your continued use of the Service after changes constitutes acceptance of the new Terms.
12. Contact Us
If you have any questions about these Terms, please contact us at:
- Email: legal@shopkeeper.co.tz
- Address: Dar es Salaam, Tanzania